FAQs

FAQs

What products does Canyonata offer?

We specialize in portable power stations, backup batteries, and outdoor energy solutions designed for camping, travel, RV use, and home preparedness.

Who are these power stations for?

Anyone who needs reliable electricity away from traditional outlets — campers, travelers, RV users, remote workers, and households preparing for outages or emergencies.

How long does shipping take?

Orders typically process within 1–2 business days. Delivery times vary by location, but most customers in the United States receive their orders within 3–10 business days.

Do you offer free shipping?

Yes. Standard shipping within the United States is free on all orders.

What payment methods do you accept?

We accept major credit and debit cards, and other secure online payment options at checkout.

Do your power stations work with solar panels?

Many of our models support solar charging. Product pages list all compatible inputs so you can choose the right setup for your needs.

Can I use these power stations during a home outage?

Yes. Our power stations provide backup power for essential electronics such as phones, lights, small appliances, and other compatible devices. Always check the wattage of your device to ensure it fits within the unit’s output capacity.

Are the power stations safe to use indoors?

Yes. Unlike gas-powered generators, our portable power stations produce no fumes and operate quietly. They can be used safely indoors following the guidelines provided in each product manual.

How long will a power station run my device?

Runtime depends on the capacity of the power station and the wattage of the device you're powering. Each product page includes general usage estimates to help you plan.

Do Canyonata products come with a warranty?

All power stations include manufacturer-backed warranty coverage. Warranty details vary by product and can be found on each item’s page or by contacting support.

What if I have an issue with my order?

Our support team is here to help. Contact us anytime at support@canyonata.com and we’ll assist you with order questions, product concerns, or general guidance.

Do you accept returns?

Yes. We offer returns on unused products in original condition within the policy window. See our Return Policy page for full details.

How do I know which power station is right for me?

Think about the devices you need to power and how long you need them running. Our product descriptions outline capacity, wattage, and ideal use-cases to help you choose the best option.